RemoteX TV Support

Basic setup

1. Connect your iPhone and TV to the same Wi-Fi network.
2. Open RemoteX TV and allow Local Network access when iOS asks.
3. Wait for discovery. Some TVs can take 30 seconds or more to appear.
4. Select your TV, approve or pair on the TV screen, then use the Remote tab.

Same-Wi-Fi troubleshooting

• Make sure VPN, guest Wi-Fi and client isolation are turned off.
• Restart the TV, router and app if discovery stalls.
• Keep the TV awake and connected to the network while pairing.
• If your router has separate 2.4 GHz and 5 GHz network names, put both devices on the same one.

Local Network permission

RemoteX TV needs iOS Local Network permission to discover and connect to TVs.

1. Open iPhone Settings.
2. Go to Privacy & Security, then Local Network.
3. Turn on RemoteX TV.
4. Return to the app and tap Rescan.

Android TV / Google TV pairing

1. Select your Android TV or Google TV in RemoteX TV.
2. The TV should show a pairing code.
3. Enter the code in the app exactly as shown.
4. After pairing, RemoteX TV saves credentials securely and reconnects automatically.

Samsung and LG approval

Samsung Tizen and LG webOS TVs may show an approval prompt instead of a numeric pairing code.

• Choose Allow or Accept on the TV when RemoteX TV asks to connect.
• If you deny access, open the TV’s external device or mobile app connection settings and remove the denied entry before trying again.
• Some TV features, including app launch, vary by model and software version.

Reconnect, rename or forget a TV

• If the app returns from the background, it will reconnect to the active saved TV when possible.
• Use the device picker to switch active TVs.
• Use the visible menu beside a saved TV to rename, pair again or forget it.
• Forgetting a TV removes it from RemoteX TV; pairing approval may be required again later.